Re: [gundam] Ordering from HLJ


Prabal Nandy (nandy@U.Arizona.EDU)
Fri, 26 Feb 1999 22:38:54 -0700 (MST)


> Personally HLJ is the only company I will ever order from. Yeah, they could
> update things a bit more, but given the massive changes they are undergoiing I
> can cut them some slack. Plus they have been pretty cool to me. My last few

  Me too. It's great to finally have a model-selling company with
competant, knowledgable people working there with plain-talking (if slow)
customer service.

> one time we ordered a 1/144 Endless Waltz D-Hell Custom, and they sent me the
> 1/100 scale, but only charged me for the 1/144. I don't know how it happened,
> but why look a gift horse in the mouth.

  They once sent me a duplicate DSHC in 1/100 scale instead of the Serpent
I wanted, and when I informed them of the mistake they express-delivered a
replacement in under a week! PLUS, they offered to sell me the DSHC at an
extreeme cut-rate cost (I guess wholesale price), with the option of me
simply sending it back to them. (Of course I kept it!)

                                                                -Probe

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