Re: [gundam] Shopping on HLJ.


Danny S. Kim (danny@screamingdemons.com)
Fri, 19 Feb 1999 11:45:43 -0800


Thanks for you information.
I have a quick question for you, Eddie. Where is this place call, ' Legends '.
And, where do you guys shop for modeling tools and paints.

Danny

Edward Ju wrote:

> >Have you bought models from HLJ?
>
> >From the very beginning, before they had a full-fledged website.
>
> >Until now, I bought my models from Japanese toy shop. Normally, I pay
> >about $40 +
> >tax for MG models. $60-$80 for custom order.
> >How much do they charge for shipping charge and how are their customer
> >support?
>
> I don't quite remember how much, but when I ordered 3 pieces of PG Gundam from
> them last year, I paid nearly $100 in shipping alone(!). Whichever Japanese
> toy shop that's charging you $60-$80 for special orders is ripping you off.
> Since you are from the L.A. area, you should check out Legends - they are
> doing inventory now, so they're trying to get rid of their stock at 30% off
> (Bandai kits only) - however, they do jack up their prices big time, but
> it still beats special ordering through your Japanese toy shop. A MG GP-01Fb
> would run you about $47 after taxes there.
>
> Customer support is two-folded. They can take a while to respond to your
> e-mails (Rainbow Ten, HLJ's competitor owned & operated by a Japanese staff
> who can write adequate English, usually responds within 48 hours). Their best
> "customer support" is in the upfront web content you get. Rainbow Ten's
> web content tends to be more functional and has nearly no scans of new kits.
>
> Rainbow Ten wraps your kits in plastic bags and carefully packages them for
> shipping, and a copy of your invoice is included, which is great for record
> keeping when your monthly credit card statement arrives. HobbyLink Japan,
> OTOH, doesn't do any of the above. Kits are stuffed in boxes, I've had a
> number of my kit boxes arrived with scratched/bent surfaces or badly dent
> corners. Most people don't care about the boxes, but it makes me cringe when
> the box arrived really messed up. HLJ also doesn't send you a hardcopy of the
> invoice, you have to remember to print out a copy of their e-mail, which
> is not as user-friendly for unorganized people like me.
>
> >I just want to know if it's worth trying.
> >Give me your opinions.
> >
> >Danny
>
> Personally I prefer Rainbow Ten over HLJ, once you get past their Japanglish
> and the annoying "Order System" (you need to submit a form e-mail to order
> kits, they require this in order to avoid confusion), they are wonderful to
> deal with. Of course, sometimes they are unable to fulfill your pre-order or
> can no longer restock a requested item, that's when I turn to HLJ.
>
> Hope that helped. If you plan on getting 2 of the same thing, try ordering
> one from each vendor, and see how your mileage vary.
>
> HLJ's URL: http://www.iac.co.jp/~hlj
>
> R10's URL: http://www.wbs.or.jp/bt/models/english/index.html
> Order system e-mail adress:order@mail.wbs.ne.jp
> Question,inquiry and etc. :wbs01077@mail.wbs.ne.jp
>
> Good luck,
>
> Eddie
>
> PS I just got my MG GM from Rainbow 10 yesterday, and this was using the
> slower SAL, not the faster and more expensive EMS. Anyone who ordered
> from HLJ got theirs yet?
>
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