Tue, 22 Dec 1998 07:10:44 -0500
So any good other Anime stores? Which one do you guys think is the best?
> -----Original Message-----
> From: email@example.com [mailto:firstname.lastname@example.org]On Behalf Of
> Chris Beilby
> Sent: Tuesday, December 22, 1998 12:48 AM
> To: email@example.com
> Subject: Re: Another One Bites
> firstname.lastname@example.org wrote:
> > Well, it was great while it lasted, but UCI Anime has
> apparently gone the
> > way of other online services and gotten too big for its
> britches. I don't
> > expect it to last much longer the way it's going.
> > It's a real shame, too, because I think I've just about doubled my
> > collection of anime soudtracks through orders from UCI Anime
> over the last
> > few years.
> > In the not-so-distant past, UCI Anime was the best place to get
> anime CDs,
> > bar none. Quick service, low prices and tons of titles. Best
> of all, they
> > used to give terrific feedback, confirming your order
> immediately, telling
> > you what was in stock and what had to be special-ordered, with
> an estimate
> > of how long that would take and a *request* as to whether to
> proceed or not.
> > No more.
> > The first signs of trouble cam toward the end of November, when
> UCI Anime
> > became incommunicado. You could get to the "door" but, when you clicked
> > for entry, the browser went off into the weeds until it finally
> timed out.
> > This went on for a couple of *weeks* before things returned to normal.
> > Or, at least, it *looked* like normal.
> > As soon as UCI Anime's "door" opened again, I went through the entire
> > database (I usually just search on keywords like GUNDAM) and found five
> > items, including a gem I'd thought long out of print (Area 88
> Image Album).
> > I placed my order per usual, but didn't get the usual
> immediate feedback.
> > A few days later, I got the expected feedback e-mail, but it only listed
> > two of the five titles and offered no explanation of their status, as in
> > the past.
> > The two CDs arrived a week or so later. So far so good, but
> still no word
> > on the other three. I e-mailed a request for a status report
> -- something
> > I'd never had to do before -- and waited. Three days later I
> got an e-mail
> > telling me that UCI Anime no longer placed special orders with Japan and
> > proffering a link to Tokyo Pop.
> > I e-mailed back, explaining that I hadn't requested any special
> order and,
> > in fact, hadn't been informed that the three items weren't in
> stock, much
> > less in need of special order. I inquired further as to what
> happened to
> > UCI Anime's old policies regarding customer notification, but that went
> > into hyperspace -- the e-mail directing me to Tokyo Pop is the last
> > communication I've received from UCI Anime.
> > Needless to say, I'm removing the bookmark from my browser and will cast
> > about for another source of anime CDs.
> > -Z-
> Let me check on this one. I live really close to UC Irvine,
> and can find out
> rather easily. Be advised that it might take them longer to
> process orders due
> to school vacations...
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